I can provide pictures if necessary though. Check the box of Turn on numeric key pad, then click OK. After opening the on-screen keyboard, click Options. Type osk in the Run window, then click OK. Type and search Run in the Windows search bar, then click Open. So, what I'm trying to say is, is it possible that somehow Windows doesn't recognize YTM Desktop as a media player? (which is why it doesn't show the pop-up window (I'm not sure if I am telling it correctly as I'm neither good with programming nor my native language is English but I think you get what I mean. Please try to enable the NumLock function and check whether the keys are working properly. I also had them when I was using YT Music Chrome extension / app or other music players when I had them, such as Spotify or some other radio programs I use sometimes, but not when I use YTM Desktop. I noticed that I was getting the pop up window with basic media control buttons with a vertical sound bar displayed on the upper left side of the screen when trying Groove out. To review, open the file in an editor that reveals hidden Unicode characters. Also they work for Groove Music as well so I suppose they are going to work fine with other programs as well. Mediakeys.ahk This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. When I was looking for a solution and started reading answers here I thought I wasn't going to be able to solve it but thankfully it was SetPoint and I commented out the media keys section, not including the volume controls and it started working fine as soon as I restarted SetPoint. I have a K330 keyboard and M545 mouse, thus I have both SetPoint for my keyboard and Options for my mouse installed. I had the same problem and I managed to solve it with the workaround provided there and actually the file name was the same as mentioned there "2001001" The location of the XML files is different with the new "Options" software but it was easy enough to find them, but unfortunately it didn't work. I tried working through this and editing the XML file to remove the "play pause" hotkey as they suggested, but it didn't work. MarshallOfSound/Google-Play-Music-Desktop-Player-UNOFFICIAL-#1306 There is this thread that shows some troubleshooting they did with older Logitech "SetPoint" software: Other projects have run into this as well, in particular the GPMDP project, and they somehow got it working. Great to confirm that the issue is not the hardware but the software.
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